A microcement installation is a significant investment. Like any significant investment, the warranty behind it matters. Not all microcement warranties are equal, and understanding what yours covers — and what it doesn't — is essential before committing to any installer.
This guide explains what the Micro Cement King warranty covers, why the terms are structured the way they are, and what homeowners should look for when comparing warranty offerings from different installers.
What the Warranty Covers
The Micro Cement King warranty covers defects in materials and workmanship for a period of two years from the date of installation completion. This includes delamination, cracking attributable to application error, and colour inconsistency beyond normal variation.
The warranty applies to installations completed by Micro Cement King's trained applicators using approved materials and systems. It does not apply to installations where the substrate was not prepared to the required standard, where the client or a third party has modified the surface after installation, or where damage has occurred due to misuse or failure to follow the maintenance guidelines provided at handover.
Why Workmanship Matters More Than Materials
Microcement is a professional application system. The materials themselves are consistent and reliable when sourced from reputable suppliers. The variable in any microcement installation is the skill and care of the applicator.
A warranty that covers workmanship is a warranty that covers the thing most likely to cause problems. Micro Cement King's warranty is structured to reflect this reality — it covers the execution of the installation, not just the materials used in it.
What Homeowners Should Ask Any Installer
Before engaging any microcement installer, ask these questions about their warranty:
Does the warranty cover workmanship or only materials? A materials-only warranty is of limited value since material defects are rare. The workmanship is where problems occur.
Is the warranty transferable? If you sell the property, does the warranty transfer to the new owner? Micro Cement King's warranty is transferable, which adds value to the installation as a property asset.
What is the claims process? A warranty is only as good as the process for making a claim. Understand how to make a claim and what the response time commitment is before signing anything.
Maintenance Requirements
All microcement warranties include maintenance requirements that must be followed to keep the warranty valid. For Micro Cement King installations, these requirements are straightforward: clean with pH-neutral products, avoid abrasive cleaners, and reseal the surface every three to five years depending on use.
These requirements are provided in writing at handover and are designed to be practical for normal residential use. They are not onerous, and following them ensures the installation performs at its best for the life of the surface.
For any questions about warranty coverage or to discuss a specific project, contact the Micro Cement King team directly.